Social protection includes policies, programmes and measures aimed at ensuring a basic standard of living for a nation’s people and protecting people against major shocks such as serious illnesses, injury and unemployment. The covid pandemic which certainly seriously damaged people’s livelihood has severely tested the current social protection policies. Bank Read more
In early August 2021, the Intergovernmental Panel on Climate Change, a scientific body under the United Nations released a major new report that the word cannot avoid some devastating impacts of climate change, but it suggests that there is still a narrow window to keep the devastation from getting worse. Read more
The relationship of worker wellbeing and consumer wellbeing is certainly strongly interconnected. Unless the consumer has employment, he would have the income to purchase the needs for himself and his family. Thus a loss of job or loss of income would have a devastating impact on the welfare of consumers. Read more
EPF estimates that the minimum retirement savings needed after retirement is RM 240,000 that is based on the calculation of RM 1,000 per month for 20 years. Before covid, 67% of those registered with EPF did not even have that minimum. Further, again pre covid, EPF reported that 50% of Read more
Will Malaysian consumers suffer due to the merger of Celcom and Digi? The merger between Celcom Axiata Bhd and Digi.com would be one of the biggest mergers in the South East Asian telecoms industry. The new enlarged entity will control nearly 50% of the mobile subscriber market share. The number Read more
Broadband has become the electricity of the twenty first century. It is fundamental to the way people work, learn, live and play. More than ever, the pandemic illustrated the critical significance of broadband. Work form office shifted to work from home. School learning moved towards online learning. More consumers purchased Read more
Energy is a very critical part and parcel of our daily lives. We use it for lighting our homes, cooking food, playing music, powering a wide range of appliances and for many other personal and household purposes. However, excessive consumption of energy is both expensive and harmful to the environment. Read more
Consumers are significant players in the digital economy. In fact in a modern economy, mobile and broadband have become the electricity of the twenty first century. It is fundamental in the way people work, live and play. One of the critical impacts of the current pandemic in fact has been Read more
FOMCA, based on an online survey undertaken as well as complaints received through our National Consumer Complaints Centre (NCCC) have reported that many consumers have been negatively impacted by the increase of their medical premiums, with 42% of the respondents indicating increase of 20% to 230% on their previous premiums. Read more
The National Consumer Complaints Centre (NCCC) has recently been receiving a substantial number of complaints from consumers concerning increases in their medical insurance premiums. At this time of the pandemic, it is cruel that insurance companies would choose this time to increase their premiums. What is even extremely disappointing is Read more