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Consumer Issues

Society’s Well-Being in the Age of AI

FOMCA fully appreciates the perspective of YB Chang, Minister of Science, Technology and Innovation (MOSTI), that in his article “Navigating the future: Malaysia’s ethical vision” he recognises the growing impact of AI on society and the challenging balance between the Read more…

By Paul, 1 yearJune 6, 2024 ago
Consumer Empowerment

BNPL – Protecting and Empowering Consumers

Buy Now Pay Later (BNPL) schemes have grown rapidly in Malaysia, often severely impacting consumers negatively. According to the Consumer Credit Oversight Board (CCOB) website, there are about 2.9 million active BNPL users. From January to September 2023, there were Read more…

By Paul, 1 yearMay 30, 2024 ago
Consumer Issues

Transparent Medicine Pricing Reduces Cost of Living

FOMCA fully supports the Prime Minister’s efforts towards display of pricing for medicines in his effort towards addressing the issue of the increasing cost of living by empowering consumers to make informed choices by comparing and choosing the best value Read more…

By Paul, 2 yearsDecember 13, 2023 ago
Consumer Protection

Dire Need for Social Protection Reform

The Malaysian Rakyat, workers and consumers, are suffering. Workers are suffering. Incomes are relatively low. While the Bank Negara Malaysia would suggest that the living wage for a single person is RM 2,600, the World Bank Report in 2018 indicated Read more…

By Paul, 2 yearsNovember 27, 2023 ago
Consumer Empowerment

Scams – Shared Responsibility

According to the Police, Malaysians lost RM 305.9 million through scams between 2021 and August 2023. Who is responsible? In Malaysia, almost always, the consumers are held responsible. He is blamed for his greed, his fears, his ignorance or his Read more…

By Paul, 2 yearsNovember 20, 2023 ago
Climate Change

Empowering Consumers towards Clean Energy

March 15 is World Consumer Rights Day. The theme for World Consumer Rights Day 2023 is Empowering Consumers towards Clean Energy. With energy prices spiraling and global temperatures reaching record highs, there is a critical need to shift towards affordable Read more…

By Paul, 2 yearsOctober 26, 2023 ago
Consumer Issues

Need for Regulatory Mechanism to Protect the Insured

While the public healthcare system is relatively efficient in delivering healthcare to the rakyat; nevertheless it is overburdened. There have been clear reports of bed shortages, long waits for access to specialists and investigations and even long waits for emergency Read more…

By Paul, 2 yearsOctober 4, 2023 ago
Consumer Issues

Do Patients Have Rights?

In the late 70’s and even 80’s it was not uncommon for physicians to assert that patients had needs not rights. The patient had a “need” and the doctor with his vast experience and training knew what was best for Read more…

By Paul, 2 yearsSeptember 11, 2023 ago
Consumer Empowerment

Need for Financial Literacy for Youths

In revamping the intervention programmes for youths in the Ministry of Youth and Sports, as well as relaunching of the Rakan Muda Programme, FOMCA calls on the Youth and Sports Minister to include interventions on the financial behaviour of young Read more…

By Paul, 2 yearsApril 13, 2023 ago
Consumer Protection

Monopolies and the Consumer

According to the Competition Act 2010, the process of competition promotes “competitive prices, improvement in the quality of products and services and provides wider choice for consumers”. Consumers thus benefit through lower prices, better products and services quality and have Read more…

By Paul, 2 yearsApril 4, 2023 ago

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