FOMCA, based on an online survey undertaken as well as complaints received through our National Consumer Complaints Centre (NCCC) have reported that many consumers have been negatively impacted by the increase of their medical premiums, with 42% of the respondents indicating increase of 20% to 230% on their previous premiums. Read more
The National Consumer Complaints Centre (NCCC) has recently been receiving a substantial number of complaints from consumers concerning increases in their medical insurance premiums. At this time of the pandemic, it is cruel that insurance companies would choose this time to increase their premiums. What is even extremely disappointing is Read more
Workers are consumers and consumers are workers. Unless an employee earns an income, he would not be able to spend, that is be a consumer. Unless a consumer spends, in a market economy, there will be no demand for goods and services, and thus no production of goods and services Read more
Consumer protection is not a new phenomenon. Ever since the eighteen century, consumers have protested against the abuses of the market. They have boycotted products, protested against the abuses of the market and promoted notions of fair and honest trade. Anwar Fazal, a leading consumerist, has suggested that the Hittites Read more
From 1st June 2021, Astro will be charging RM 5 extra for those with Astro Movies package whether consumers want the Disney and Hotstar movies package or not. It appears that Astro can “make changes to the packages” as per terms and conditions as they so wish that results in Read more
Macau scams are on the rise with losses amounting to hundreds of millions of ringgit. According to Bukit Aman Commercial Crime Investigation Department (CCID), there were 5,725 cases in 2019 with losses up to RM 254.5 million. This increased to 6,003 cases in 2020 with losses amounting to RM 287.3 Read more
On 15th March 1962, when President John F, Kennedy moved the Bill of Consumer Rights in the American Congress, he recognised consumers has an important economic group in the American Economy. At that time he recognised four consumer rights. However, inn 1983 through advocacy of the Consumers International organisation, these Read more
Bank Negara Malaysia has reported that household debt to gross domestic product ratio has risen to a new peak of 93.3% as at December 2020, from the previous record high of 87.5% in June 2020. According to BNM Report, household debt growth was mainly driven by car, housing and personal Read more
The Malaysian economy is based on the market economy. In a market economy there are two key players – the seller and the buyer (consumer). (We will talk about the third player – the government later). In the market, the seller of the product or service has one primary motive Read more
It has been reported that Celcom Axiata Berhad is merging with Digi.Com Berhad to create the biggest mobile service provider in Malaysia. The proposed merger would result in the emergence of ASEAN’s largest telecommunications company with an anticipated revenue of RM 50 billion with a net profit of RM 4 Read more